PLEASE NOTE: Our new office hours are 7am – 4:30pm, Monday – Friday.

Privacy Policy

Effective Date: August 7, 2026

United Pallet Services (“United Pallet,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, the third parties with whom it may be shared, and the choices you have regarding your personal information.

By using this website, you acknowledge the practices described in this Privacy Policy.


Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

When you complete a contact form, request a quote, or otherwise communicate with us, we may collect:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Shipping or project details
  • Any additional information you voluntarily provide

You are not required to provide personal information to browse our website, although certain features may require it.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visit
  • General geographic location derived from your IP address

This information helps us understand how visitors use our website and improve its performance.


How We Use Your Information

We use personal information to:

  • Respond to inquiries
  • Provide requested products or services
  • Prepare quotes
  • Communicate regarding existing business relationships
  • Improve website functionality and user experience
  • Analyze website traffic and performance
  • Protect against fraud and unauthorized access
  • Comply with applicable legal obligations

We do not sell your personal information.


Legal Basis for Processing

Where required by applicable privacy laws, we process personal information based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests, provided they do not override your privacy rights

Where consent is required, you may withdraw your consent at any time through our cookie preferences.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide website functionality, analyze website usage, and support our marketing efforts.

Cookies may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Advertising cookies

Non-essential cookies are only activated after you provide consent where required by law.

Cookie Declaration

Managing Cookie Preferences

You may change or withdraw your cookie consent at any time by opening the Cookie Preferences available on this website.

Privacy Settings

Third-Party Services

Our website may use third-party service providers to operate our website and provide business services.

These providers may include:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Google Maps
  • Google Fonts
  • YouTube
  • Cognito Forms
  • SiteGround
  • Cloudflare (if applicable)

These providers process information according to their own privacy policies.

Additional information regarding cookies used by these services is available in the Cookie Declaration above.


Data Sharing

We may share information with trusted third-party providers that help us:

  • Host our website
  • Process contact forms
  • Analyze website traffic
  • Deliver advertising
  • Maintain website security
  • Provide technical support

These providers only receive information necessary to perform their services and are contractually required to safeguard personal information.

We may also disclose information when required by law or to protect our legal rights.


Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

  • HTTPS encryption
  • Secure hosting infrastructure
  • Access controls
  • Software updates and security monitoring
  • Limited access to personal information

While no method of transmission over the Internet is completely secure, we strive to protect your information using industry-standard security practices.


Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Meet legal or regulatory obligations
  • Resolve disputes
  • Enforce our agreements

Analytics data may be retained according to the settings configured within Google Analytics.


International Data Transfers

Some third-party service providers may process information outside your state or country of residence.

Where applicable, these providers implement appropriate safeguards designed to protect personal information in accordance with applicable privacy laws.


Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Data portability
  • Withdrawal of consent
  • Objection to certain processing activities

To exercise these rights, please contact us using the information below.


California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include:

  • The Right to Know what personal information we collect.
  • The Right to Access the personal information we maintain.
  • The Right to Correct inaccurate information.
  • The Right to Delete personal information, subject to legal exceptions.
  • The Right to Limit the use of sensitive personal information, where applicable.
  • The Right to Opt Out of the sale or sharing of personal information, if applicable.
  • The Right to Non-Discrimination for exercising your privacy rights.

United Pallet Services does not sell personal information as defined by California law.

If our advertising practices are considered “sharing” under applicable law, you may exercise your opt-out rights through our Cookie Preferences.


Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website does not respond differently to them. Your cookie preferences remain the primary method for controlling tracking technologies.


Children’s Privacy

Our website is intended for business customers and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.


Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

When significant changes are made, we will update the Effective Date shown at the top of this page.


Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

United Pallet Services
Phone: (209) 538-5844
Email: office@unitedpalletservices.com
Address: 4043 Crows Landing Rd., Modesto, CA 95358

© United Pallet Services, Inc.  |  4043 Crows Landing Rd., Modesto, CA 95358  |  Customer Service (209) 538-5844